How to Split Down Payments

Created by Cyndi DeBolt, Modified on Tue, Jul 15 at 1:32 PM by Corey Nolan

When taking a down payment in the quote screen, perform the following steps to take the down payment in multiple sources. 

  1. 1. In the quote screen enter the Total Down the customer is willing to make 

  1. 2. Click the drop-down and choose payment method 

    1.   

    2.  a. Paper Check 

  1. i. Allows user to enter paper check payment source

  2. b. Waived Down Payment 

  3. i. Allows user to waive the down payment 

  1. c. Transfer Funds 

  2. i. Allows user to transfer funds  

  1. d. Add/ Edit Payment Method 

  2. i. Allows user to add Method Source

  3. 1. Visa 

  4. 2. Master Card

  5. 3. Discover

  6. 4. American Express

  7. 5. ACH Checking

  8. 6. ACH Savings 

  9.   

  10. 3. When one of the 4 available Credit card method source has been selected

  11. a. Verify the CC # is correct, the system already counts the characters and limits to 16

  12. b. Verify the Expiration Date and Year

  13. c. Verify the Address is correct

  14. i. If incorrect, you can click the Address drop down > Click Manage Addresses > Add Address > Save Disk > Click back to Payment Method

  15. d. Click the green + to Add Second Payment Method

  16. i. Choosing ACH Checking or Saving

  17. 1. Verify the Transit #

  18. 2. Verify the Account #

  19. 3. The Bank should auto populate correctly if the Transit # is correct

  20. 4. Click the Save Disk

  21. 4. Adjust the Amount Box to the desired first transaction amount, this is the box just below the Total Down.  

  22. 5. Click the Date Box > Then the Save Disk

  23. 6. Enter the CSV Code (Inline does not keep this information stored)

7. Enter the remaining balance in second transaction

8. Click the Date Box > Then the Save Disk

9. Enter the Check # (Inline does not keep this information stored)

10. The quote transitions to active Policy once the Amount box is zero and the sales rep clicks the "sell button"

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